I dunno guys. Y'all are assuming that most anything could have been happening between the edited clips. Might well be true, then again, might not. Knowing reporters, I'm more prone to believe that some, perhaps crucial, data was left out... But that's just me.
What we do know is that in each and every instance shown, the initial question that was asked, was along the lines of 1)Do you have any forms for making a complaint?, or 2)What is the procedure for filing a complaint? Sometimes the reporter asked both questions.
Now, stop and think for a minute. Did the reporter, at any time, actually say he had a complaint to make? No, he did not. It was never even implied.
So why then, did not the officers simply answer the question, and provide the reporter with the procedure used to make a complaint? Why, in almost every instance, did the officers assume that a complaint was to be made and begin the interrogation?
The reporter repeatedly asked only for information on the complaint making procedure, which seemed to tick off a few officers, who jumped to the conclusion that a complaint was about to be made, and assumed the reporter was instigating some form of retaliation against the department? They assumed the reporter was trying to cause trouble, and the officers reacted in the defensive.
Why was it so hard to simply answer the question, as asked?
We can sit here all day and make all kinds of assumptions about the intent of the reporter. Some of those assumptions would probably be correct. Yet in the majority of the filmed instances, the officer showed a lack of skill in dealing with the public and turned a simple query into a confrontation.
I noticed that in about 10 of the filmed cases, that the question was asked and answered. End of clip. But in 23 of the cases, the officers became immediately defensive and confrontational. Lack of professionalism and/or training leaps to my mind.
Consider this: If these officers had been in court and had answered the defense attorneys or prosecutors questions in this manner, they would have been eaten alive! I suspect that these officers would have answered the questions and their demeanor would have been entirely different.
But this wasn't a courtroom. It was the officers own turf that was being invaded by some little punk wanting to make trouble... At least that was the impression I got while watching the "part 1" segment several times.
Answering a question with a question is not an answer.