My newest acquisition - a beautiful Ruger Security 6 4" stainless didn't turn out so well. After the 1st shot, the cylinder didn't want to turn as freely. I noticed that the cylinder gap was gone. HMMM. I cocked and rotated the cylinder (single action) and fired again. Same thing. On the 3rd shot, I found out what the problem was as the barrel flew off and landed about 10 ft down the lane. This is what I found.
By the rusting, I'm guessing that the barrel has been cracked for some time and finally gave way. Knowing that Ruger has a good reputation for taking care of their customers, I called them and then sent them these pics. Both of us figured it started out as a manufacturing defect in the metal. They sent me a pre-paid shipping label and I shipped it out to them.
They called today. They no longer stock replacement parts for this model so they offered me either an SP101 or a GP100 as a replacement - no charge except for an FFL transfer fee on my end. I'm choosing a 4" SP101. I know the GP100 is worth a little more but it is more than 12 oz heavier. I had bought this gun as a combination "walking around the woods" and plinking gun so I don't need another heavy framed revolver. I've already got a S&W 629 .44 mag if I REALLY want to carry something heavy and powerful.
I can't say enough about Ruger's customer service. They did me right. They said it would take 2 to 3 weeks for my order to work its way through production and shipping.
By the rusting, I'm guessing that the barrel has been cracked for some time and finally gave way. Knowing that Ruger has a good reputation for taking care of their customers, I called them and then sent them these pics. Both of us figured it started out as a manufacturing defect in the metal. They sent me a pre-paid shipping label and I shipped it out to them.
They called today. They no longer stock replacement parts for this model so they offered me either an SP101 or a GP100 as a replacement - no charge except for an FFL transfer fee on my end. I'm choosing a 4" SP101. I know the GP100 is worth a little more but it is more than 12 oz heavier. I had bought this gun as a combination "walking around the woods" and plinking gun so I don't need another heavy framed revolver. I've already got a S&W 629 .44 mag if I REALLY want to carry something heavy and powerful.
I can't say enough about Ruger's customer service. They did me right. They said it would take 2 to 3 weeks for my order to work its way through production and shipping.