Drifter721
New member
Ordered this Ruger Bisley Vaquero through a local dealer about a week ago, new, obtained from his distributor.
Upon arrival, the dealer called in the serial number and registered the revolver to the Calfornia Department of Justice, before I had a chance to physically inspect the piece. So, it is now registered to me.
Upon inspection, and to my surprise (being a Ruger fan for years), there were a few glaring problems with this item.
The grip stocks were grossly oversized to the frame backstrap, with as much as 1/8" overhang in some areas. Very noticeable. The triggerguard screws were ALL buggered up by a sloppy assembler. The polished stainless finish was one of those late Friday looking jobs that left many machine marks and looked like the final polish expected from Ruger was disregarded.
As if that weren't enough, the trigger, when drawn back into battery, was very rough.
I am a range officer and passed this revolver around to the other range officers who have lots of daily experience with firearms, just to verify that my expectations were not too high. Every officer that looked at the piece said "this is not right at all, send it back!"
What should I do here? Should I return it to the distributor for a replacement, or should I contact the factory for their assistance?
The distributor will probably just send a replacement from the same lot. Will the factory be a better option?
I've never returned a factory production firearm, but this one really stands out in the crowd as a lemon. I just want it right, as is with my Super Blackhawks and other Vaqueros. What is the best approach? Thanks in advance!
Upon arrival, the dealer called in the serial number and registered the revolver to the Calfornia Department of Justice, before I had a chance to physically inspect the piece. So, it is now registered to me.
Upon inspection, and to my surprise (being a Ruger fan for years), there were a few glaring problems with this item.
The grip stocks were grossly oversized to the frame backstrap, with as much as 1/8" overhang in some areas. Very noticeable. The triggerguard screws were ALL buggered up by a sloppy assembler. The polished stainless finish was one of those late Friday looking jobs that left many machine marks and looked like the final polish expected from Ruger was disregarded.
As if that weren't enough, the trigger, when drawn back into battery, was very rough.
I am a range officer and passed this revolver around to the other range officers who have lots of daily experience with firearms, just to verify that my expectations were not too high. Every officer that looked at the piece said "this is not right at all, send it back!"
What should I do here? Should I return it to the distributor for a replacement, or should I contact the factory for their assistance?
The distributor will probably just send a replacement from the same lot. Will the factory be a better option?
I've never returned a factory production firearm, but this one really stands out in the crowd as a lemon. I just want it right, as is with my Super Blackhawks and other Vaqueros. What is the best approach? Thanks in advance!