I've had my BG380 for almost 4 years now with zero firing or feeding malfunctions, including many different round nose and hollow point bullets. 492 flawless rounds. So, no, I don't shoot it a lot. But, the recoil does not bother me at all, and I make 3" groups with it at 7 yards. 2" groups with the laser. It's got Speer Gold Dots in it right now.
I had an issue with the magazine popping out while in my pocket, due to the mag release button being too tall. I trimmed it down with a knife and have not had it happen again, and it has been in my pocket almost every day.
The laser quit this year (not battery related). I sent the laser unit back to S&W and they replaced it, no questions asked, in about 3 weeks. Not that I really ever used the laser; it's part of the gun so I wanted it to work.
As for DAO, that's what you want on a pocket gun. Safety? If you don't want it, don't use it. You won't know it's there.