MidwayUSA & the Old "Bait & Swich" Game

KMO

New member
I'm a pretty good customer of MidwayUSA's. I like their website, and their large variety of firearms products. But...I was a bit peeved this morning when I got an email promotion from them about some surplus .45 acp ammo. It was one of those hurry & buy before it's gone promos. So, like a trained monkey, I clicked on the website link with lightening-fast speed, only to find out they are out of stock on 3 out of the 4 items they were promoting. Only the most expensive item was actually available. This was within minutes of receiving their promo email. I know that all 50 states have laws against bait-and-switch marketing techniques, but I'm not certain if these laws apply to Internet marketing. They should. If anyone else got the same irritating offer, you should let them know that you don't appreciate it either...:mad:
 
That and on their flyers they usually highlight the items that are on sale but not in stock at the moment in yellow.
 
I passed on that stuff about 10 years ago at a few cents a round because it was corrosive. I think Centerfire Systems, SOG, and a few others had it.

Guess I should of bought some then to sell on Gunbroker or the like now. One of these days I'll have to get the crystal ball tuned...
 
KMO I'm a pretty good customer of MidwayUSA's. I like their website, and their large variety of firearms products. But...I was a bit peeved this morning when I got an email promotion from them about some surplus .45 acp ammo. It was one of those hurry & buy before it's gone promos. So, like a trained monkey, I clicked on the website link with lightening-fast speed, only to find out they are out of stock on 3 out of the 4 items they were promoting.
As of 1pm today it was IN STOCK......when you click on the email link it sends you to a page where the ammunition is shown as "temporarily unavailable"......BUT....click on the item link and it shows "in stock" and lets you purchase.

Note that the $199 stuff is steel cased, the $249 is brass cased.
 
I'll pass because for the $249 I can reload 2,000 rounds of 45 acp and have enough left over for lunch.
 
Guess I should of bought some then to sell on Gunbroker or the like now. One of these days I'll have to get the crystal ball tuned...


The biggest mistake I ever made was not filling my garage with good old R12 automotive freon at $1 a can right before the ban, as it was selling for $15 a can in just a couple of years.

That's a return that you could never hit with ammunition, not even pre-ban black talon.
 
On a side note. I ordered a 3x magnifyer, base, and some ammo from them last night (fri) at about 9:30. Just got the email tonight (sat) that it shipped. They got the order on a fri night and shipped it on a sat. Thats good service. Most buisnesses would have waited till monday to even look at the order.
 
I have been buying from Midway since they first started and have always had exemplary service from them.
Over many years of dealing with them, I have noticed certain items which are in high demand stock-out very quickly. IE, the primer shortage of 2 years ago. Midway would get a huge shipment and they would be gone the next day.
Midway even has an option to notify you via email when an item is back in stock. I have recieved such notifications and when I tried to order, I would find they sold out quickly due to unprecedented high demand. This was the case many times with primers/powder in 2008 and 45 Colt brass with the cowboy craze. Do not fault Midway for this.
Also, Midway is THE largest mail order retailer for shooting supplies period. This compounds the stock-out problems.
Give Midway credit for at least letting you know they had a popular item.

Having said all of that, If prices are of concern, check some of the competition. Other retailers clearly have lower prices than Midway. IE; scopes are much less at Natchez, and seems Grafs and Midsouth sell reloading supplies less. CTD ammo is much less. Service and promptess is good as well. With Midway sitting at the top of the heap, their competition is going after them. Got to love capitalizm.
 
On a side note. I ordered a 3x magnifyer, base, and some ammo from them last night (fri) at about 9:30. Just got the email tonight (sat) that it shipped. They got the order on a fri night and shipped it on a sat. Thats good service. Most buisnesses would have waited till monday to even look at the order.
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I placed an order for $100 worth of stuff Saturday afternoon and got an email Sunday morning saying it was shipped. This was with thier basic UPS which was just under $10. Some of the stuff I had planned to order form Natchez, but thier shipping was over $14 for $60 worth of stuff. Their prices made up for the shipping until I got the 'birthday' discount from MidwayUSA.
 
Hmmm.. walmart sells winchester .45 100 round blocks for $29.95.... and it has a brass case... Thats $180 for 600....
 
Retailers plan their promotions and sales months in advance. Sometimes, issues arise once the process has begun (such as not being able to source as much product as desired, or having it sell out far quicker than anticipated).

In this case, the issue appears to have been a mistake with the URL (link).
It wasn't bait-and-switch.



27Veer said:
They intend to re-stock WW2 made rounds?
Where do you think Midway sourced this ammunition, anyway?
Do you really think Midway has had it in stock since it was produced? :rolleyes:
They haven't even existed that long.
 
Midway emailed me back the same day and blamed the problem on a computer glitch, telling me that even though their website showed several items out of stock, these items were really in stock at the time. They apparently corrected the website display within a short time. I apparently connected during a window of time when the inventory was incorrectly displayed. I still like the company, but their website has been doing some strange things recently...:confused:
 
I got the same e-mail and deleted it as soon as I read "rare collectors ammo". That's code for, we are selling it at a high price to take advantage of collectors.

Anything that collectors take an interest in always ends up over priced.
 
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I really have a hard time imagining that a company the size of midway will get involved in petty little schemes like bait and switch.

There is very little to be gained by conning your customers, and you stand to lose many, many dollars of future revenue. Besides that, let's be serious. a business can find hundreds of ways to legitimately screw their customers, over and over, right out in front of god and everyone, and make a few extra dollars on the majority of sales. Some places pad shipping. some use gimmicked auctions or sales. Lots of companies even have multiple virtual storefronts that operate with the same inventory out of the same warehouse, with no significant differences other than price schedules.

A company like midway could create a subsidiary called, for example "cheap doggoned ammo" selling ammo for 10-20% less than midway pricing, and operate both companies out of the same facility, shipping with different labels and invoices. They would be able to exploit the cheapskate market, while exploiting the full price market, and heck, maybe even have a premium ammo company called "safari grade shootin arn fodder" that sells the same darned stuff at a 20% increase, all out of the same facility.

a good company, a good product, and a good business model of that size doesn't need to cheat the customers. The only smart thing to do is make sure that the customer keeps coming back. YOu want to see someone screwing the customer? Look for a business that turns less than $100,000 a year in sales. Sticking your thumb on the scale in a business situation like that will make a big difference every day. a company like midway, amazon, so forth, would need an enormous fraud going on to make a difference.
 
Midway has had problems before with stuff "out of stock" when orderd, then it's back after the sale is over. One of my shooting buddys complains about this, never happined to me though.
 
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Midway has had problems before with stuff "out of stock" when orderd, then it's back after the sale is over. One of my shooting buddys complains about this, never happined to me though.

Remind your buddy that it's probably out of stock, because they sold it all....
And, it's "in stock" again afterward, because they got another shipment.

Midway wouldn't waste its money on advertising, if they didn't plan on selling their wares at the sale prices.

You don't make any money if you don't sell anything. :rolleyes:
 
When I was working retail, as an assistant manager, I had a district manager who was one seriously frightening sob. He once found an advertised item out of stock on my shelves while I was on duty. Come on, 300 items in the ad, and not enough staff to even keep the registers open, it happens.

"I SPENT $10,000 CREATING, PRINTING, AND DISTRIBUTING THIS AD AND $100,000 ORDERING THE GOODS, AND NOW, WHEN I'M TRYING TO MAKE MONEY TO PAY YOU IDIOTS, YOU DON'T HAVE IT WHERE MY CUSTOMERS CAN GET TO IT? YOU'RE WORTHLESS!"
 
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