Hey,
Just wanted to let you all know of a very positive experience I had with Magpul industries.
I ordered a 7 pack of the 7.62mm Magpuls for my HK91 (the 20rd magazines sit very low in the pouches I have for them, and I wanted to make it easier to grab them). The cost was $26 including S&H.
When I recieved the package in the mail, it was a pack of the 5.56mm Magpuls. Doh! I sent off an e-mail to Magpul and asked if I could return them and get the correct size sent out.
I recieved an e-mail the next day from Mr. Fitzpatrick, the president of Magpul, saying:
Hi Jason,
I will send the correct packet of 7.62 Black out to you in tomorrow's mail.
Keep the 5.56 packet as a way for us to apologize for the mix up.
Cheers,
Richard Fitzpatrick
President- Magpul Industries Corp
So they basically ate the $26 and gave me a free pack of 5.56mm Magpuls. The replacements arrived in a few days and were as good as I had hoped.
So in short, Magpul Industries is definately one of those great customer service guys. I'm recommending them to all of my buddies who even may think they need any
Just wanted to let you all know of a very positive experience I had with Magpul industries.
I ordered a 7 pack of the 7.62mm Magpuls for my HK91 (the 20rd magazines sit very low in the pouches I have for them, and I wanted to make it easier to grab them). The cost was $26 including S&H.
When I recieved the package in the mail, it was a pack of the 5.56mm Magpuls. Doh! I sent off an e-mail to Magpul and asked if I could return them and get the correct size sent out.
I recieved an e-mail the next day from Mr. Fitzpatrick, the president of Magpul, saying:
Hi Jason,
I will send the correct packet of 7.62 Black out to you in tomorrow's mail.
Keep the 5.56 packet as a way for us to apologize for the mix up.
Cheers,
Richard Fitzpatrick
President- Magpul Industries Corp
So they basically ate the $26 and gave me a free pack of 5.56mm Magpuls. The replacements arrived in a few days and were as good as I had hoped.
So in short, Magpul Industries is definately one of those great customer service guys. I'm recommending them to all of my buddies who even may think they need any