leupold

F

flyboy14

New member
Anyone out there that has dealt with leupold cutomer service? Need to send my vx-lll in, and worried about how long it will take to get it back. There is something floating around on the inside of the lens, and I have been having trouble with it holding zero. It sits on top of my 30-06, and only around 100 rounds fired under it. Bought the scope new about six months ago, and am dissapointed, but I also understand that things do have a way of slipping through the cracks when it comes to q.c. Just wanted some feedback on experiences anyone else has had. Thanks flyboy
 
I have been pleased with their CS. I have sent an expensive ($900.00) scope back to them twice over the last 15 years and it was R&R'd nicely both times and sent back to me at no charge. I can't remember exactly how long it took but it wasn't an extraordinarily long.

Mike D.
 
thanks for the input, will send it in monday and cross my fingers that it comes back before season ends. I have plenty of others, but am looking forward to trying this one. flyboy
 
I bought a used VX-II from another forum. It's adjustments turned out to be broken. I sent it off to Leupold and it came back repaired in right at 3 weeks. I'll be sighting it in tomorrow.
 
Got it back tonight, about two and a half weeks. They repaired the windage adjustment, and cleaned the inside of the front reticle. Mounted it back on the gun, and will try it out this week. I am hopeful that this was my problem, and I won't wind up having to work the gun. So far very happy with the service, we will see how it works.
 
got a chance to shoot the rifle today. Worked perfectly. Fired 30 rounds, the rifle grouped well, and the adjustments were precise. first group 5 inches low and 3 to the left at 100 yards. Made the changes, and it was dead on, just to test I moved the scope 3 more times to see how it would function and it walked the point of impact around flawlessly. Although I was upset to have to send the scope in for repair, I can say that the service I recieved was excellent.
 
You must log in or register to reply here.
Back
Top