Right. Because when they first were bought, they paid for all the replacements. Those aren't free to them. That cost had to be covered somehow, so it's rolled into the purchase price. It's simple economics.
I like how Tommy boy explains guarantees.
Here's another way to look at it. Let's pretend there's two companies that sell the same widget. Trying to decide which to buy, you ask about them. You get an equal number of responses for both. The consensus for company a's customer service is, everyone has had to contact them, but they all got replacement parts for free. Company b, on the other have, a very small percentage have even had to deal with their customer service, but there's the same response of free replacements with a smile. Long story short, I'd rather buy from a company that people don't know what the customer service is like, because that means nobody has had an issue (never happens, but you get the point) than a company that EVERYONE has had to contact them, multiple times.
If you had to contact a car manufacturer as often at people talk to certain reloading companies, everyone would be pissed.
I don't but guaranteed pieces of crap.
I'll wager there's just as much Lee equipment out there as green. And I bet if you asked for a show of hands, how many people have had to contact either company, I've got a good idea who gets contacted more. And not because people don't even try because Lee is just easier to buy another.
Anyway, I'll leave it at that, don't mean to stir the pot.
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