Kudos to ruger

D

Dano4734

New member
Well I went to tighten up the scope on my 454 casull super redhawk
And the tool ruger supplied broke off inside the screw on the supplied rings. I called ruger to see about how to get it out, they said probably an easy out would do it but let me send you somenew rings and a rreplacement tool in case the ring gets ruined somehow.
Amazing service, no hassle no complaints.. Just were sorry let us help.
 
Yep very good customer service. I had a problem with a follower magazine on my Ruger America Pistol. When I called after they apologized they sent me two.
 
First rate company, and that's why I'm a Ruger fan. they've done something similar for me on a couple of different occasions when I had a need over the years. Walthers is another that has done right by me.
 
I have a 10/22, Mini-14, M77, GP100, MK II, P90, and probably one or two I can't remember, offhand. I've never had a Ruger break. I have also always
heard glowing recommendations from everyone who has used their
customer service.
 
And you actually get a human to talk to immediately. They are amazing to deal with. I will stick to ruger from now on
 
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