At last I've had the experience of getting more than I could reasonably hope for. A few weeks ago my P32 was dropped at the range. The slide was damaged at the rear, preventing it from going back into battery. I sent it to Kel-Tec telling them that rather than just having them repair it, I would like to have the slide upgraded to their hard chromed version. I expected that since the slide was damaged by what could be reasonably deemed misuse, the usual $20.00 fee for an upgrade would be increased. Not so!
Kel-Tec sent me back my pistol with a handsome hard chromed slide with all internal parts upgraded. I think they exchanged the mag for a new one as well. All for $20.00 bucks. I have paid five to six times more for other pistols that have mal-functioned, never did I did this kind of service from their service depts. I say again: Kudos to Kel-Tec!
Daddycat
Kel-Tec sent me back my pistol with a handsome hard chromed slide with all internal parts upgraded. I think they exchanged the mag for a new one as well. All for $20.00 bucks. I have paid five to six times more for other pistols that have mal-functioned, never did I did this kind of service from their service depts. I say again: Kudos to Kel-Tec!
Daddycat