I shoot my flawless Raging Bull as well as my .22 Magnum Tracker, my 357 Tracker,and my .22 tracker, regularly at the range and will easily shoot 500 rnds in one trip with the RB. I hunt with it every deer season and after deer season goes out, I hunt hogs with it the rest of the winter time. So it aint no safe beauty! It gets shot a lot and never a problem with it or any of the other Taurus revolvers I own now or in the past. The Raging bull is as good as any of the other overpriced supposed top name revolvers, but looks better IMO than a lot of them. Those poor old flat sided barreled Smiths are just plain UGLY! I think the reputation of Taurus being so bad is overdramatized by most. I don't know about their customer service cause I have never had to use them but their revolvers , like I said before, are good as any!