Is Burris Alive?

[cdoc42]

Does anyone know if Burris Optics is having a problem? I can't call due a shooting-related hearing deficit, so I need to rely on e-mail and "snail mail."
I need to return for repair a Fast-Fire-3 sight. I completed the contact form on Jan 3 and sent a conformation email Jan 7. Absent a response I repeated emails on Jan 12 and 15. No response at all, which is unusual.

 

[jmr40]

Have someone else call for you.

 

[NoSecondBest]

https://www.burrisoptics.com/customer-service

Open this link and fill out the form and send it to them.

 

[Unclenick]

See sentence three in the OP. He already did that.

 

[reynolds357]

Does anyone know if Burris Optics is having a problem? I can't call due a shooting-related hearing deficit, so I need to rely on e-mail and "snail mail."
I need to return for repair a Fast-Fire-3 sight. I completed the contact form on Jan 3 and sent a conformation email Jan 7. Absent a response I repeated emails on Jan 12 and 15. No response at all, which is unusual.

Is their response possibly ending up in a junk folder? They were "alive" last year.

 

[Aguila Blanca]

Burris is alive enough to have a booth at the SHOT Show this year.

 

[cdoc42]

JMR40, good thought. One of those lights that shines so bright you can't see it!!!

Actually in keeping with my mode of operation I sent the General Manager a letter. I thought maybe someone out there in the Firing Line knew they may be having problems.

 

[FrankenMauser]

Try Facebook, Twitter, etc., if they have an account on said platform.