Infinity Data Corp, Mastercard and Visa

M

MAINEHUNTER

Inactive
Yesterday I when though a real dilemma. My credit card company, Infinity
Data Corp, called me and
said it was against MasterCard and Visa's policies to use their card to buy
firearms unless the person is standing beside you and physically swipes the
card themselves. No over the phone purchases are allowed. Is this true?
They took all my money from the previous day's sales and returned it back to
the buyers accounts. I had already mailed the guns so now I am out $793.00
and have no guns. I have to call everyone up that I mailed the guns to a
beg them to please send me a money order. Mean while I have checks bouncing
all over town and my credit is going to look like crap. I could really use
a hand on this one and fast.
Randall Schenk
A-1 Schenk's Gunsmithing and Guide Service
mainehunter@gwi.net
Please excuse the emails but if anyone wants to fight the ternary of anti-gun companies here are the emails or phone # of the companies causing this problems.

Infinity Data Corp. Tel - 866-746-8931 (Most Important, Please ask for Jack the Customer Relations Supervisor)

MasterCard email - www.mastercard.com

Visa - www.visa.com
 
That sucks big time. I don't know when you shipped the guns or how but maybe you can stop delivery on them before they arrive. Just a thought
Good Luck.
Keep us posted.
 
Did you mail to them to FFL's? If so, have the FFL holders hold the guns from the actual purchaser - tell them of the problem with payment - until you get money orders.

Ask Infinity & Visa to show them where you signed to agree to this, in the merchant agreement. This is a matter of your rights under CONTRACT - under your specific agreement with them. When in doubt, get a lawyer.

That stinks, bigtime. :mad:
 
Last edited:
STOP DELIVERY!

What service did you use? I know for sure UPS has delivery intercept (costs $10 I think), and I'm sure FedEx will return shipment if you call and ask them to.
 
Sounds like Infinity is full of it to me...either that or Mastercard didn't notice my last 2 firearms purchases.
 
Tell them to stuff it. Don't cancel, but don't use their cards, and go with one of the thousands of other providers. They make money off every transaction, therefore are nothing but hired help. Treat them as unsatisfactory hired help.
 
Thanks everyone for you support

I would rather give away firearms than have some anti-gun group stop us from buying and selling guns. I will not stop the delivery of these firearms and I trust every customer I have to do the right thing unlike Infinity Data Corp.. If anyone is using them drop them fast before it's your turn. If you don't use them, call them and tell them we will not be stopped!!!!
 
This sounds like the sort of thing that the NRA/ILA keeps lawyers on staff for. Have you let them know about this yet?

Make these bastards bleed cash with massive litigation. Even if you can't get pro bono representation, I bet someone at ILA could set you up with a lawyer who would represent you on a contingency basis. You sure as hell have verifiable damages and that's what lawyers love to hear.
 
I've sent my story to everyone I know

Wildalaska, I can afford a lawyer so the only thing I can do is ask everyone to write or email these companies with complaints. At least this way they know that I'm not going to take this sitting down.
 
Find a new credit card settlement company. That's a bank rule, NOT one from MasterCard and Visa. I'll guaran-darn-tee it.

1) MC and Visa don't see the complete list of what you bought. They care about one thing, and one thing only: the dollar amounts. If your card is valid and the amount is allowable (not charged over the limit), they're happy.
2) It is in MasterCard's and Visa's best interest for their cards to be accepted. They're making 2.5% on EVERY transaction (MC and Visa are different from the issuing banks- they are separate companies, the bank gets a cut and so does MC and Visa). They don't care if you're buying Bibles, beer, boobtubes, boomsticks, or buckets of porn. They get their cut, they're happy.
3) It sounds like you have issues with the processing company. There's more than one out there. Find one.

MasterCard and Visa have the same product: a seamless payment experience. Whether an issuing bank (customer side) or the processing company (merchant side), any claims that this is forced on them by MC and Visa is a bald-faced LIE. Too many places do business over the phone using credit cards for it to be disallowed by the companies.

How do I know this? I have a very close relative that works at MasterCard's operations headquarters here in O'Fallon, MO (info security). I've been in their datacenter (the computers that actually process the transactions, neat place, BTW). Your processing company is lying to you. Find a new one.
 
For grins, here's MasterCard's Merchant Agreement:

http://www.mastercard.com/us/wce/PDF/MERC-Entire_Manual.pdf

It's a 270 page document.

The part that would interest you would probably be the parts related to "prohibited transactions" on page 2-22ff (basically, if it says MasterCard, you have to take it, nothing about buying ANY kind of specific item, let alone firearms) and "additional requirements for specific merchant categories" on pages 5-39ff (firearms sellers are NOT mentioned there... no special requirements then).

If it isn't specifically prohibited in that merchant agreement, it is allowed by MasterCard. As they say, processing companies might have other special rules, but what they say about MasterCard requiring this is a lie.
 
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