Last week I found a new Custom Ruger that fit my liking so I bought it . The custom shop had this handgun finished and the order was canceled for what ever reason . I paid for it with a credit card on 4/26/18 and was told it was shipped to my FFL that same day. On 4/30/18 I called and ask for a tracing number and was told they did not have one from U.P.S. ? I e-mail them three times total no return I called three times no answers to my questions . I live a big days drive from the custom shop but have no idea were the firearm is . Over the years I have sold a lot of guns always used Fed-X AND U.P.S. . I never did not have a receipt and tracing number when i walked out the door . Yes I know it is only five days but I am not real happy with the no tracing number thing .