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My permit took 8 months (Oct-May) in NY, and I got mine last year. I was warned it could take upwards of a year. Be happy you don't live in Erie County (Buffalo area), getting a permit there is like getting water from a rock. When you get the interview call from the Sheriff or whomever will do it for you, you're about a month or two away.
You should have been more, um, "assertive". That length of time is illegal. Also, his county may not do interview calls, mine does not. The entire process is controlled by each county and they all have their own rules. Just about the only thing set in stone is the maximum time for issuance, 6 months.