Heckler and Koch customer service

Ditto. But, speaking as one with Prussian heritage, they may be a little prone to arrogance.

Seriously, I think they'll me more prone to help if you begin the conversation with a request rather than with a complaint.
 
Twice used -- Twice EXCELLENT. Very quick reply in both cases, and very quick solution to problem & extra-fast return of my firearm.
 
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