I sent in my form at the end of may, it is now the start of September, and still nothing.
The guy at the rebate company, Ryan, I have talked to a few times seems incredibly annoyed when I call to get a status update. I have called once every other week since 8 weeks passed. He told me they'll get to me when they get to me and there is nothing I can do about it, or will be done to meet the deadline they set for the promotion.
I called S&W, and they claim they have NO, NONE, ZERO 9mm magazines. I am not kidding. He said whenever they eventually get built, of which there is no timeline, they'll send them out. There will be no additional compensation or expedited shipping for not meeting the terms of the rebate.
What GREAT customer service all around.
I have owned many S&W firearms, and have had to send guns back to be repaired new from the box. I was always treated with great customer service, and turnaround time was always less than 3 weeks.
But I guess since they already have my money, and there's no safety liability, screw me. Just keep sending out all the mags with the new guns, whenever we get to the people who already paid, we get to them.
I am pretty dissappointed.