Recently I went to a local gun store to view some guns as I'm getting ready to make a purchase. I was looking at the H&K P30. I was asking the person behind the counter a series of questions regarding reliability when another customer mentioned he HAD a H&K. His pistol malfunctioned so he called customer service and was treated rather rudely according to him. The worker verified he too had issues with their customer service.
Are these two isolated incidents of a common occurrence with this company?
Are these two isolated incidents of a common occurrence with this company?