I usually call them trolls. It isn't fair to the reptile kingdom to speak so negatively about lizards.
I hate them. I despise them.
When I recognize a troll infestation in a shop, I usually never go back. ...Because every shop that I've ever been in, where trolls hung out all day, every day, it is the owner's tolerance of the idiots and his preference to talk with "friends" that always leads to poor customer service. You'd prefer to bitch about Obama for 15 minutes, and then transition to another troll's conversation about why .45-70 is the most adaptable cartridge in the history of the world, while giving me 'inconvenienced' glances once in a while... rather than sell me a $650 rifle? That's fine, the shop down the street doesn't have a troll problem...
There was a well-loved, but very small local shop in a suburb of Salt Lake City, that I liked checking on once in a while. Great ammo prices, reasonable surplus prices, good used handgun prices, and the occasionally good price on a rifle. But, most importantly, the owner was knowledgeable, friendly, and did what she could to make her customers happy. I bought quite a few firearms from her (on no-troll days).
But, she had three blatantly offensive trolls that pretty much lived in her store. And when they weren't at the store, they were working as RSO's at the most ridiculous range in town (known for its less-than-friendly and overly dictatorial range officers
). They were the type of know-it-all, in-your-face "experts" that were always trying to tell you what to buy, why you're an idiot, and why they're SOOooooo smart.
They were, however, related to her by marriage. When she reached the limit of her patience and saw that the idiot trolls were legitimately impacting the business, she closed up shop. Rather than cause marital problems by kicking the in-laws out of the shop, she just shut the place down and went to a Gun-Show-Only business model. (...Until her box truck was stolen with 90% of her inventory in it. Then she was done for good. But that's a different matter.)
When I come across suffering animals on the highway, I do what I can to put them out of their misery.
I wish I could do the same for gun store trolls.