Glock RSA recall

H

HunterGuy

New member
Don't see this in the pistol recall section.

Taken directly from the Glock company website: http://www.teamglock.com/customer-service/recoil-spring-exchange

GLOCK Inc. is voluntarily exchanging the recoil spring assembly (RSA) on its new Gen4 pistols (with the exception of G26 and G27 models). GLOCK has developed a new design to the recoil spring assemblies on its Gen4 pistols to replace several variations that are functioning in the market today. As part of the company’s commitment to perfection, we are voluntarily exchanging the existing RSA in order to ensure our products perform up to GLOCK’s stringent standards.

GLOCK is replacing the RSA in all Gen4s sold before July 22, 2011 at no cost. Please complete the following procedure to receive a new RSA. The RSA can safely and simply be swapped out using normal field stripping protocols. If you have additional questions, please contact GLOCK at 1-877-745-8523 with your serial number and model number.

CONSUMER ACTION:
1.Call 1-877-745-8523 with your serial number and model number to request your modified RSA. GLOCK will verify your serial number and collect shipping information
2.Within 30 days, GLOCK will send you a replacement RSA along with a pre-addressed envelope to mail in your old spring
3.Ensure your Gen4 is completely unloaded
4.Field strip your GLOCK per the instructions found in your ‘Instructions for Use’ manual that came with your pistol and replace the old RSA with the new one
5.Place the old RSA in the supplied shipping container and give to the United States Postal Service (USPS)
 
It doesn't appear to be a recall. From the Glock statement it appears they are standardizing on the design.

Appears to be smart marketing to me.
 
I am a Glock owner......not a Gen4.

Put any face you want on this, but it is really an admission that Glock has a serious problem with the Gen4 spring assembly.

The rest is just advertising politics.

http://www.americanrifleman.org/articles/glock-announces-voluntary-recall/

The new RSA compensates for all design modifications made to the Gen4 and allows the pistols to function up to GLOCK's rigid quality standards and reliability goals.
Click to expand...

In other words......the original design does not work.:eek: Not really a jab at Glock because all companies use the same language. Just interesting how they play with words.
 
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I just bought a Glock yesterday from a dealer who is a favorite of the LEO's in my area. A large percentage of his sales are Glocks and he has been reccomending that people stick to the Gen 3's until the bugs are worked out of the Gen 4's.
I bought a Gen 3.
 
They can call it an exchange if they want to I guess since it's voluntary, but it looks like a recall to me. Kind of like how timeshare salesmen swear that the new term is "vacation ownership".

But, at least they are fixing the problem, gotta give them that.

While recalls can indicate good CS, they can also shake confidence in a product line.
 
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