Eotech: Great Product, even better Customer Service

F

FS2K

New member
The Eotech Holographic sights are amoung my favorites because of their ease of use and large sight windows.

I had one go bad on me: some of the internal parts shook loose apparently causing the recticle to got dark right in the middle of the sight picture. One simple email and the sight was on it's way to repair for free. I am impressed with their after purchase customer care.
 
Before I deployed to Iraq I wanted to engrave the top of mine. I called customer service and asked if it would chip. They said it shouldn't and if it did to just give them a call and they'd send me another metal cover. It didn't chip but I appreciated the offer.

Mark
 
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