musicmatty
New member
Just recently purchased the new Remington 870 retro home defense shotgun. Immediately it started Having ejection issues with fired shot shells. For every five rounds loaded into the shotgun, at least two or three would get hung up ejecting.
I cleaned the gun and took it back to the shop that I purchased it from and they sent it back to Remarms. The gun came back approximately 1 month later with a dirty barrel and still exhibiting the exact same issues. The shot shells being used are premium ammo from both ‘Winchester and ‘federal. The same shells were cycling fine with another shotgun during the same outing.
I went on the Remarms website and sent them an email explaining my problem and that I was a very unhappy customer with zero confidence and interest in sending this gun back for a second time. I told them I would prefer either a full refund or a brand new gun of the exam exact model. This firearm comes with a five year warranty but I’m not really sure what that includes. For me, it’s just unacceptable that this gun came back dirty and exhibiting the exact same problem. I fully understand that lemons do make it out the door occasionally. However, once the gun is returned to the factory, it should never find its way back exhibiting the same problem… That’s really unforgivable.
I’ll post a follow up as this progresses. I thought I would post this in case there’s any potential buyers that may want to follow this and see how it plays out.
I cleaned the gun and took it back to the shop that I purchased it from and they sent it back to Remarms. The gun came back approximately 1 month later with a dirty barrel and still exhibiting the exact same issues. The shot shells being used are premium ammo from both ‘Winchester and ‘federal. The same shells were cycling fine with another shotgun during the same outing.
I went on the Remarms website and sent them an email explaining my problem and that I was a very unhappy customer with zero confidence and interest in sending this gun back for a second time. I told them I would prefer either a full refund or a brand new gun of the exam exact model. This firearm comes with a five year warranty but I’m not really sure what that includes. For me, it’s just unacceptable that this gun came back dirty and exhibiting the exact same problem. I fully understand that lemons do make it out the door occasionally. However, once the gun is returned to the factory, it should never find its way back exhibiting the same problem… That’s really unforgivable.
I’ll post a follow up as this progresses. I thought I would post this in case there’s any potential buyers that may want to follow this and see how it plays out.
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