redlightrich
New member
CZ Contact.. What is the trick? This is Resolved properly
Hello all, I have spent almost a month now attempting to get someone at CZ either return an email or a VM. I have called 9 times, and spoke with customer service 2 times, and on both occasions they transferred me to an extension, that does not answer.. I leave detailed voice messages, and get no return calls. I wrote them 6 times, trying different departments, and don't get a reply.
Is bobbing and weaving their MO? It is starting to sour me towards them.. Pity, I own 3 of their products, and feel they are good quality, but gosh, if there were a severe issue, I doubt they would be there to help.
Does anyone have a direct contact number or email for one of their executives? I am sure they would like to know what is happening there.
So far, they score very low in the Customer Service category, at least according to me. Every other manufacturer that I purchase from has been quite a bit more responsive.
Any help with a good contact ( outside of what they post on their site)would be helpful and appreciated.
Rich
Hello all, I have spent almost a month now attempting to get someone at CZ either return an email or a VM. I have called 9 times, and spoke with customer service 2 times, and on both occasions they transferred me to an extension, that does not answer.. I leave detailed voice messages, and get no return calls. I wrote them 6 times, trying different departments, and don't get a reply.
Is bobbing and weaving their MO? It is starting to sour me towards them.. Pity, I own 3 of their products, and feel they are good quality, but gosh, if there were a severe issue, I doubt they would be there to help.
Does anyone have a direct contact number or email for one of their executives? I am sure they would like to know what is happening there.
So far, they score very low in the Customer Service category, at least according to me. Every other manufacturer that I purchase from has been quite a bit more responsive.
Any help with a good contact ( outside of what they post on their site)would be helpful and appreciated.
Rich
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