Customer Service

RyanLane

Inactive
A couple of weekends ago I was out pheasant hunting.
The first bird that got up got knocked right back down, but my gun jammed.
Semi auto
The shell that fired didn't eject and was still chambered.
Long story short, my bolt won't release and come back. It locks up.
I have a Chalres Daly
I had registered my gun with them last year, so I called their customer service told them what was up and they sent me an email of a FedEx label.

I sent the gun out today. No cost to me and the rep. said I would have my gun in perfect working order in less then a month.

That is what I call GREAT customer service.

So to everybody wondering about Charles Daly supposed LIFETIME WARRANTY.

It is true, and was easy as returning something to Wally World.
 
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