Bentonville
New member
I feel I must give public praise to Rugged Suppressors and Travis Taylor. I purchased an Obsidian 45 a couple of months ago. It is a great piece of equipment; quiet, compatible with my 9 mm and my 45, versatile with two configurations (long and short) and easy to disassemble for cleaning. In short, I am very happy that I went with Rugged.
As happens sometimes with even the best equipment, which this is, problems arise once the device is used. The piston cage developed some looseness which did not affect the device but was not the way it was designed. I contacted Travis and shipped the device to him at The Rugged headquarters. Travis fixed the minor imperfection and shipped it back to me the same day. I received it on Monday.It would have arrived the next day had it not been a Friday when they shipped it. Travis gave a full explanation about the problem and tested it before sending it back to me. I have great confidence in Rugged Suppressors. Anything can happen to anything man-made. This company stands behind their products with no questions asked. I have been told by another Rugged owner that he has an end cap strike due to using too heavy of a bullet. Rugged repaired the device free of charge. They offer a life time warranty. Don’t hesitate if you are considering a Rugged Suppressor.
As happens sometimes with even the best equipment, which this is, problems arise once the device is used. The piston cage developed some looseness which did not affect the device but was not the way it was designed. I contacted Travis and shipped the device to him at The Rugged headquarters. Travis fixed the minor imperfection and shipped it back to me the same day. I received it on Monday.It would have arrived the next day had it not been a Friday when they shipped it. Travis gave a full explanation about the problem and tested it before sending it back to me. I have great confidence in Rugged Suppressors. Anything can happen to anything man-made. This company stands behind their products with no questions asked. I have been told by another Rugged owner that he has an end cap strike due to using too heavy of a bullet. Rugged repaired the device free of charge. They offer a life time warranty. Don’t hesitate if you are considering a Rugged Suppressor.