Crimson Trace customer service

robctwo

New member
I have a set of Crimson Trace laser grips on my SW1911PD. I screwed up and got some cleaning solvent in the lens. It really diffused the beam, made it soft and fuzzy.

I emailed Crimson Trace and asked them what I needed to do to fix the problem. They said to mail it in and they would bring it back to factory specs, no charge.

I sent it in. Got it back in a week. They changed out the batteries and gave me a set of fresh batteries in the cardboard, fixed the lens, and sent along a new set of wrenches and cotton swabs for free. Nice to have a company treat me so well.
 
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