Ace_Breaker
New member
Well, I picked up one of these recently and it's been problematic in both reliability and support from the company. I understand they don't make these anymore but when the rifle has a known issue, I'd think they'd want to fix it. So, it double fired on me a few times and had feeding issues. I contact Bushmaster and they tell me that I'm out of luck, find a local gunsmith. I called CS and the rep tells me, oh it's the trigger bar, we are aware of the problems and are active in a search for a new manufacturer to make a better one for us. They assure me that it will get fixed one day and to call back every six months to see if they are in. So, I accept that. On doing internet research it seems that more likely than not, these models have double firing or full auto issues. I walk into my local gun shop and there sits an M17s in the cabinet. Guess what? It recently had a double fire issue and the guy at the store says Bushmaster fixed it for them. Hmmmnnnn... I call Bushmaster and they deny they fixed it saying they haven't worked on them in a few years. Another guy on this site is saying Bushmaster offered him an AR to resolve the similar issue with his M17s. So I write Bushmaster to seek any further information or resolution. No response. I call back. This time, the rep says they are not looking for M17s fixes and that they are not sure what the other rep was talking about. Somebody is telling a lie. They tell me I'm essentially out luck. When I ask for a supervisor they aren't going to let me talk to them. After some negotiating the rep tells me to send it in for a looksy. No promise that they can fix it, but a look to see if they can do anything with it. I go back to my local gun store and he shows me the invoice where Bushmaster did indeed fix his rifle. Very frustrating. I've been a Bushmaster customer and currently have one of their AR's. It's not a good feeling needing a repair that they are the only ones that can fix, it's a known issue with their design, and I'm getting the run around. I'm hoping they present a solution and make me more comfortable about being a customer again in the future. The Bullpup was shipped out today on my dime. We'll see what happens.