I Bought a CW9 about a month ago. The mag kept falling out after every other round. Called Kahr and was sent an all metal mag release. Seemed to fix the problem. I now had the recoil spring break after about 500 rounds and called Kahr. Should be a no brainier to send me a new one. I was told to go on the web site and buy one. LOL Really? I will buy a wolf SS spring from Midway USA and sell the gun and buy a Glock. I don't know if I distrust the gun or not but the CS was total BS. After telling the CS rep how disappointed I was he said to send the gun back to have it checked out. Really? send it back and wait a month or two for a recoil spring. He said Kahr does not have problems with recoil springs. What a joke of a company.