This was about rifle ammo, so I figured I'd place it here.
I had a question about Black Hills .223 ammo that I couldn't answer online. So, I called the company. Guess what. A human answered, more than that, an American. The lovely young lady couldn't answer my question, but said that "Mike" probably could. She transferred me. Amazingly, a guy named "Mike" answered the phone and actually answered my question. Not only that, he said he'd email me more info, but probably not until Monday. I said "no problem, that would be appreciated." Less than two hours later, I received the email.
Mike, the receptionist, and everyone else at Black Hills, thank you. I appreciate the most pleasant and informative customer service experience I've had in a loooooooong time.
Oh, and their ammunition is excellent also. I figure they've moved to the top of my shopping list.
I had a question about Black Hills .223 ammo that I couldn't answer online. So, I called the company. Guess what. A human answered, more than that, an American. The lovely young lady couldn't answer my question, but said that "Mike" probably could. She transferred me. Amazingly, a guy named "Mike" answered the phone and actually answered my question. Not only that, he said he'd email me more info, but probably not until Monday. I said "no problem, that would be appreciated." Less than two hours later, I received the email.
Mike, the receptionist, and everyone else at Black Hills, thank you. I appreciate the most pleasant and informative customer service experience I've had in a loooooooong time.
Oh, and their ammunition is excellent also. I figure they've moved to the top of my shopping list.