There IS a difference in recoil inertia, which is the force that drives the operation of pistols like the Glock......between 115 grain and 124 grain bullets. However, the difference is SMALL. As long as the two cartridges in question are properly loaded, such that they both will cycle the action of the particular pistol in question, then both bullet weights should do fine.
However, SOME 9mm pistols have been known to experience fewer stoppages with certain bullet weights. The Beretta Nano, for example. Those are reputed to be more reliable with 124 grain, rather than 115.
So, delicate as this issue is.....carguychris is SUBSTANTIALLY correct. However, there ARE exceptions. So, the "Glock tech" in question is NOT completely wrong. How that might specifically apply to Glocks, I don't know. I've never known a Glock to malfunction with any particular bullet weight, as long as the particular load is hot enough to drive the action in the first place.
Blanket statements like that made by the "Glock tech" in question here....are always dangerous. There are almost always exceptions. But, for the purpose of keeping a discussion relatively simple and straightforward, sometimes those exceptions are not brought up. Entirely understandable.
Overall, I would side with others here.....stoppages happen. There's a lot more going on with that subject than just bullet weight. The smart operator will TEST a range of ammo types in his/her particular pistol, in order to ascertain what works - and what doesn't. Simply relying on blanket assertions, one way or the other, is a bad idea.