The customer service has been 2nd to none.
What problem did you have that made you have to use customer service?
[/QThanks harshmancw, I'm looking at the R1 in .30-06 to go after deer and hogs. I've got a quote from my LGS at around 1k out the door. I was recommended to check out the Rem 750 as it was 'improved' and an alternate to the R1. Obviously I'll check it out, but I really like the feel of the Benelli. we'll see soon enough. UOTE]
R1 might be a fine rifle, but also check out the Browning Bar Semi Auto if you are looking at the Rem 750.