I purchased my Benelli Nova last October and was told by the Benelli customer service at that time, that starting in February or March I would be able to order the 18.5" slug barrel separately. I really wanted the 18.5" slug barrel, but couldnt find one so I bought my Nova with the 26" barrel.
I talked to Benelli yesterday and was told that they will not offer the 18.5" barrel as a separate accessory and that if I wanted the slug barrel, I'd have to buy another shotgun.
I was hot under the collar needless to say but still polite, the only reason I bought my Benelli as is, was on good faith that I would be able to buy the 18.5" barrel in future. I'm really displeased with their customer service.
I asked what would happen if I "accidentaly" ran over my shotgun barrel with my truck and need another? They said it would be replaced with the same barrel even if I agreed to pay any additional charges.
Benelli is a load of BS! I WILL NOT purchase another firearm from them. C'mon, I know I can get better customer service from Ruger, Glock, and DPMS for my other firearms.
Anybody have an 18.5" Benelli Nova slug barrel they'd be willing to part with?
Boycotting Benelli,
Mark.
I talked to Benelli yesterday and was told that they will not offer the 18.5" barrel as a separate accessory and that if I wanted the slug barrel, I'd have to buy another shotgun.
I was hot under the collar needless to say but still polite, the only reason I bought my Benelli as is, was on good faith that I would be able to buy the 18.5" barrel in future. I'm really displeased with their customer service.
I asked what would happen if I "accidentaly" ran over my shotgun barrel with my truck and need another? They said it would be replaced with the same barrel even if I agreed to pay any additional charges.
Benelli is a load of BS! I WILL NOT purchase another firearm from them. C'mon, I know I can get better customer service from Ruger, Glock, and DPMS for my other firearms.
Anybody have an 18.5" Benelli Nova slug barrel they'd be willing to part with?
Boycotting Benelli,
Mark.