I saw an ad in a paper that R Guns in IL. were selling .40 cal sigpro 2340's for $399
I thought this was a great deal. so i sent my money,a copy of my local gun shops FFL and a purchase order...
I sent the money on monday overnight. The money was there on tuesday.
I called R Guns tuesday and asked if they shipped it. They replied "yes we sent it overnight today"
Well its friday and still no gun. So i called and asked if they could track the shipment. they said ok and got my phone number.
About an hour later i got a call. "Ummmm, the reason we couldnt send your gun was because the FFL was un-readable"
Im wondering why i didnt get a phone call telling me that on tuesday? i even called them on tuesday and they said they shipped it. they flat out lied to me.
I asked what they meant by unreadable. she said the ink was too dark or maybe too light. I know this is BS because i copied all the info from the FFL to the purchase order by hand. I read it fine. why couldnt they read it ?
I called my FFL holder and told him about it. he simply said BS ! he sends copies like that one all over the USA and never has a problem. Now i have to go back to the gun shop and get another copy. re-overnight the money on monday and wait. I told the employee at R guns that for each copy of an FFL cost me $50 and she acted like that was no big deal (lucky for me the gun shop isnt charging me)
Its the principle of the whole thing that pisses me off to no end ! You send these people your money and they F you over and over. Never again will i shop from R Guns or any shop i cant walk in to personally.
I would just like everyone to see this so they wont have to go through the same thing. I used to be a business owner. and when a company holds your goods or money you get pissed. Any good business knows this is not what makes customers happy. R Guns are the type of company that gives mail order a bad name.
I hope someone from R Guns sees this so they know that people communicate. and when you F over 1 customer word spreads.
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TIM : )
I thought this was a great deal. so i sent my money,a copy of my local gun shops FFL and a purchase order...
I sent the money on monday overnight. The money was there on tuesday.
I called R Guns tuesday and asked if they shipped it. They replied "yes we sent it overnight today"
Well its friday and still no gun. So i called and asked if they could track the shipment. they said ok and got my phone number.
About an hour later i got a call. "Ummmm, the reason we couldnt send your gun was because the FFL was un-readable"
Im wondering why i didnt get a phone call telling me that on tuesday? i even called them on tuesday and they said they shipped it. they flat out lied to me.
I asked what they meant by unreadable. she said the ink was too dark or maybe too light. I know this is BS because i copied all the info from the FFL to the purchase order by hand. I read it fine. why couldnt they read it ?
I called my FFL holder and told him about it. he simply said BS ! he sends copies like that one all over the USA and never has a problem. Now i have to go back to the gun shop and get another copy. re-overnight the money on monday and wait. I told the employee at R guns that for each copy of an FFL cost me $50 and she acted like that was no big deal (lucky for me the gun shop isnt charging me)
Its the principle of the whole thing that pisses me off to no end ! You send these people your money and they F you over and over. Never again will i shop from R Guns or any shop i cant walk in to personally.
I would just like everyone to see this so they wont have to go through the same thing. I used to be a business owner. and when a company holds your goods or money you get pissed. Any good business knows this is not what makes customers happy. R Guns are the type of company that gives mail order a bad name.
I hope someone from R Guns sees this so they know that people communicate. and when you F over 1 customer word spreads.
------------------
TIM : )