ELLISON ARMS, Campbell NY
I am having a lot of trouble with these people. I ordered some rifles from their nicely produced web site, gave my VISA #, waited over a month, no rifles, called, was told they haven't gotten them in yet. I asked why are you advertising them if you don't have them to ship? got some rude answers.
Decided to cancel as the very reputable EMPIRE ARMS, Ormaond Beach FL. had similar items. So....on long distance (overseas) phone call cancelled the order, also sent TWO
e-mails to cancel them.
Guess what, the rifles came anyway, I had my
FFL dealer refuse them, and sent them back.
Called ELLISONS and was told that I had to pay 10% restocking, 3% VISA charge, and shipping, a total of nearly $100.00 for their mistake. I tried to explain that the order was cancelled long before the shipment, but again was rudely informed that if I didn't shut up, they would hod up my VISA reeturn for six months.
I ask you, is this the way to do business?
[This message has been edited by TABING (edited August 06, 1999).]
I am having a lot of trouble with these people. I ordered some rifles from their nicely produced web site, gave my VISA #, waited over a month, no rifles, called, was told they haven't gotten them in yet. I asked why are you advertising them if you don't have them to ship? got some rude answers.
Decided to cancel as the very reputable EMPIRE ARMS, Ormaond Beach FL. had similar items. So....on long distance (overseas) phone call cancelled the order, also sent TWO
e-mails to cancel them.
Guess what, the rifles came anyway, I had my
FFL dealer refuse them, and sent them back.
Called ELLISONS and was told that I had to pay 10% restocking, 3% VISA charge, and shipping, a total of nearly $100.00 for their mistake. I tried to explain that the order was cancelled long before the shipment, but again was rudely informed that if I didn't shut up, they would hod up my VISA reeturn for six months.
I ask you, is this the way to do business?
[This message has been edited by TABING (edited August 06, 1999).]