Bartholomew Roberts
Moderator
Placed an urgent (UPS Red) order with Botach Tactical for some ordinary everyday web gear that I could have ordered from a dozen different sites on the web on October 6th (went with Botach due to great prices).
Product didn't ship, no word from Botach. Finally, I receive an email from Botach that the product shipped on October 20th, with a shipping fee so large that it can only be UPS Red (naturally, they rush it now that I don't need it). To top it all off, the package I ordered doesn't even arrive as promised.
They have really great prices but is this level of service the average? Looking at their Yahoo business ratings makes it seem as if they are half-competent.
So are my standards for "half-competent" way above Yahoo's or what?
Product didn't ship, no word from Botach. Finally, I receive an email from Botach that the product shipped on October 20th, with a shipping fee so large that it can only be UPS Red (naturally, they rush it now that I don't need it). To top it all off, the package I ordered doesn't even arrive as promised.
They have really great prices but is this level of service the average? Looking at their Yahoo business ratings makes it seem as if they are half-competent.
So are my standards for "half-competent" way above Yahoo's or what?