Today I got my Ruger Mark IV 22/45 back from ruger after they did the Safety Recall and replaced my barrel.
Fantastic service. Shipping took the longest time, two days there and only one day for the return. They only had the gun for one day. My barrel was sliding in the receiver and I started to get a lot of ammo with not enough pressure to send the slide back all the way.
Since I had a Volquartsen Trigger Kit installed I had to take it all out to send it back. I just sent all the parts in a plastic baggie. Ruger sent a not back that you shouldn't take them apart as far as I did.
They wanted two magazines so they could test the gun after the work. I only got one magazine back and called today to verify they would send the other mag and the new one for having the recall work done.
Great customer service if you ask me.
Fantastic service. Shipping took the longest time, two days there and only one day for the return. They only had the gun for one day. My barrel was sliding in the receiver and I started to get a lot of ammo with not enough pressure to send the slide back all the way.
Since I had a Volquartsen Trigger Kit installed I had to take it all out to send it back. I just sent all the parts in a plastic baggie. Ruger sent a not back that you shouldn't take them apart as far as I did.
They wanted two magazines so they could test the gun after the work. I only got one magazine back and called today to verify they would send the other mag and the new one for having the recall work done.
Great customer service if you ask me.